Privacy Policy

Some important notes:

  • The customer of Antraciet agrees to the collection, processing and use of their data

  • Data requisite shall be stored to complete the transaction

  • Naturally we will treat all your personal data with discretion

  • Personal data will not be forwarded to a third party without your express permission 

  • You will find more detailed information below,


At Antraciet we respect your online privacy rights and also realise the importance of the protection of your personal details. We provide you with this information to fully inform you of our Privacy Policies. By visiting our webshop, you are consenting and accepting to the described practices here in our Privacy Policy.


What kind of personal information will we collect from you?

When placing an order or registering for a service with us we will be collecting personal information in several ways. When you place an order with us, we will hold the personal information we need to fulfil your order. Falling below are your name, email address, home address, shipping and credit card billing address. We will never share any saved credit card information with third parties, we will only use it to process your order, using our Payment Service Provider’s systems. 

When registering however you are aware that you are consenting to the collection of your personal data.



In order for our site to work optimal the site uses cookies, these are small files sent by us to your computer or other device, which we than can access when you visit our webshop in the future. You can delete any cookies that we sent of were sent earlier by other websites. To delete the cookies go your Internet browser settings and delete your history and cookies there. For more information on cookies and how to control and delete them visit . We do like to remind you that when you disable and/or delete your cookies in the future you may not use our site in its most optimal way.


How will we be using your information?

The main purpose of the collection of your personal details will be to process your order and payment. Next to that we the also use your personal details to deliver and fulfill your orders and to manage your account. Your personal information may also be disclosed to a fraud prevention agency of a credit reference, which may keep a record of that information. When we are legally obligated to do so, we may disclose any relevant information we have off you to the authorities. 

Once and a while we send our customers marketing updates of Antraciet but we do this only with your requested approval. We will not sell you personal information to any third party marketing company. At last we collect information about our site traffic, wish list, sales and any commercial information, which we can use to improve our site.


Update Privacy policy May 25th 2018

This privacy policy is based on the use of the website and the services provided by Antraciet, and starts at the 25th of May 2018. With the publication of this statement, any older versions of privacy policies will automatically be cancelled. This privacy policy describes which personal data of our customers is processed by our company, and shared with other companies. Please note that we only share your personal data with other companies that actually help your customer experience and are needed to fulfil our services to you, such as our shipping partners, webstore software and payment processors.


Questions and concerns

Do you have any questions or concerns about your personal information and how we handle it? Please don’t hesitate to contact our customer care at [email protected] or call us at +31 (0) 71 566 36 00.